Relay is a mobile communication service that helps you receive information from Blue Cross Blue Shield of Massachusetts with ease and convenience - whenever you need it. Relay allows us to deliver an added level of service to you through proactive, personalized, and timely communications.
Relay Network LLC., an independent company, provides this communication service for Blue Cross Blue Shield of Massachusetts.
Relay is a safer, faster, and easier way to stay in control of your account. You get access to your own private, secure place, where you can connect, communicate, and receive important updates and notifications from Blue Cross Blue Shield of Massachusetts, right to your mobile phone.
You might receive product, service, account information, and more.
There are no charges for this Service other than the typical charges associated with your mobile plan.
Yes. You are in complete control of this service and you can stop at any time. You may control the frequency or opt out of mobile messages by doing either of the following:
Adjust Alert Frequency settings once you are signed in at www.relayit.com:
- Always: You'll get a text notification for every message you receive.
- Daily: You'll get a maximum of 1 text notification per day.
- Mute: You won't receive any text notifications.
To turn off this service completely, text STOP to Relay (73529).
Blue Cross Blue Shield of Massachusetts Privacy Policy
Blue Cross Blue Shield of Massachusetts Terms of Use
Blue Cross Blue Shield of Massachusetts Nondiscrimination Notice & Translation Resources
Relay Network Privacy Policy
Relay Network Terms of Use
Contact Us: 1-800-262-BLUE (2583)